Frequently Asked Questions

Do you have a physical store?

No.  Africa Map Art is an online store only.

Are your maps originals?

Some of our maps (Large & Art Maps) are original creations by Africa Map Art.  Others (Old Maps) are reproduced from public domain historical maps that we have digitally enhanced for an authentic looking print.  The satellite images are produced by our in house GIS specialist.

Do you print on canvas?

We don’t offer canvas as a standard product, but we can produce canvas prints on request. If you order a print on canvas, it will be delivered to you rolled up in a tube.

Do you offer customisation of the maps?

Yes, we welcome personalisation and customisation requests, such as highlighting of specific buildings or features, adjusting the colour scheme or the addition of text and images.  Please contact us for a quote on contact@africamapart.co.za.

Do you offer framing?

We do not offer framing or block mounting of canvas at this stage

What payment options are available?

Payments are through the Payfast gateway which has several options.  If you would like to pay through some other means please contact us by email on contact@africamapart.co.za.

Does your price include packaging?

The listed price includes careful packaging in a firm cardboard tube.

What is your return policy?

We offer 30-day returns on all products.  Please see return policy in full in the footer menu of our website.

How long will it take for my order to arrive?

Each product is printed on demand so that you receive a brand new print instead of one that has been sitting on a shelf. Production times will vary, but orders will typically be shipped out within 2-6 business days with longer wait times occurring during December and other holiday periods, when there will be advertised deadlines.

Can I purchase a digital copy of one of your maps?

Unfortunately our maps are not available as digital copies at this time.

Do you offer any shipping discounts?

Yes, all orders over R1,500 qualify for free shipping.  Other specials will be available periodically.

Do I need to pay VAT on a purchase from your store?

No. We are not registered as a VAT vendor and therefore our prices do not include VAT.

Do you offer geospatial or data management services?

No.  We do not offer geospatial or data management services.

Do you offer trade discounts?

For trade discount queries, please email us at contact@africamapart.co.za.   

Feel free to contact us with any other questions, suggestions or queries you may have.